We have noticed a spurt in spurious outbound calls and emails to our registered customers by unauthorized callers/companies posting themselves as Tech Live Connect and claiming to be associated with us. Please be aware if you hear anything like listed below:

• Tech Live Connect is going out of business (TRUTH IS OUR BUSINESS IS VERY SOUND AND HEALTHY AND WE ARE NO GOING OUT OF BUSINESS).
• We are offering a refund on your purchase OR we have issued excessive refund and need you to transfer some amount back to our account!! (HANG UP IMMEDIATELY. YOU HAVE A FRAUDSTER ON THE PHONE WITH YOU. IF EVER AGENTS WILL MAKE AN OUTBOUND CALL, THEY WILL FIRST SEND YOU AN EMAIL WITH A PAGE FOR YOU TO VERIFY PURCHASE DETAILS AND ALSO ENTER A RANDOM 6 DIGIT CODE AND OUR AGENTS WILL READ IT BACK TO YOU. THIS WILL HELP YOU CONFIRM THAT CALL IS INDEED FROM TECH LIVE CONNECT. POST WHICH ONLY WE WILL ENGAGE OVER THE PHONE WITH YOU, BUT NEVER OFFERING EXCESSIVE REFUND AS AN EXPLANATION).
• We will fix your screen pop-ups (WE DO NOT ENGAGE IN FRAUDSTER POP-UP CALLS).
• We send emails stating that your account has been hacked and Bitcoin is required, else every detail will be made public.
• To cancel your subscription call on the given number. (NEVER CALL ON THESE NUMBERS AND REPORT IT IMMEDIATELY ON OUR TOLL FREE NUMBER OR EMAIL US).
• We will offer proactive refund on your recent purchase and will take refund your money by Western Union, Money Gram, Check-by-Phone, Apple i-Tunes card or any method of payment (WE DO NOT OFFER ANY OTHER PAYMENT METHOD OTHER THAN VISA, MASTERCARD, MAESTRO, PAYPAL & DISCOVER CREDIT CARD).

IF YOU HAVE RECEIVED SUCH A CALL OR EMAIL, BEWARE! Do not respond to such spurious Calls/Emails or have your personal/credit card information and report it to us on the helpline number given below.

Once again, we NEVER make OUTBOUND Calls –

• Requesting your credit card detail to confirm your record or process a refund.
• Asking for additional money on services already purchased.
• To existing customers to offer any product and service for any additional payments.

If you receive a spurious emails, please forward it to info@onwukweservices.com. If you receive a fraudulent phone calls, report it immediately (with a phone number and other relevant details) on our toll-free number mentioned on the website.